Amman, March 23 (Petra)-- Jordan Post Company has warned citizens about fraudulent text messages and emails falsely claiming to be from the company, urging recipients to remain vigilant and avoid sharing personal information.

In a statement issued Monday، the company said the fake messages often carrying the Jordan Post logo inform recipients of incomplete delivery details, failed shipment attempts due to missing addresses, or request updates to personal information.

Jordan Post stressed that it does not send such messages and never requests financial or personal data via SMS or E-mail. It added that payments are only processed through the official "eFawateercom" system or upon delivery.

The company confirmed it has filed reports with the Cybercrime Unit at the Public Security Directorate to trace the source of these messages, whether originating from inside or outside Jordan.

Jordan Post urged the public to ignore and delete any suspicious messages and refrain from engaging with them. Customers are also advised to verify any communication by contacting the company’s customer service center at (06-2005777).

//Petra// MF