Military Credit Fund Launches ‘Awn’ Digital Assistant for Beneficiaries
01/10/2026 | 12:20:37
Amman, Oct. 1 (Petra) -- The Military Credit Fund has launched a virtual assistant named "Awn" to provide beneficiaries with easier access to information on its products and services as it expands its digital service channels.
Described by the fund as its "digital employee," Awn will introduce beneficiaries to available products and services, answer related inquiries and simplify information through an accessible digital interface.
The name "Awn," Arabic for assistance or support, was chosen to reflect the virtual assistant's role in helping beneficiaries obtain the information they need.
The initiative is part of the fund's drive to adopt modern digital solutions, improve communication with beneficiaries and make its services and information more accessible.
The fund said Awn is designed to provide a simple, user-friendly and reliable means of communication, supporting broader efforts to enhance the beneficiary experience through digital channels.
//Petra// RZ