Amman, May 19 (Petra) -- The Energy and Minerals Regulatory Commission (EMRC) has achieved a significant milestone in government digital transformation by completing a comprehensive project to digitize its operations and build an integrated electronic service ecosystem. The initiative, aimed at boosting institutional efficiency and service quality, was carried out in cooperation with the Ministry of Digital Economy and Entrepreneurship and the project's executing partner, Siren Analytics.
Ziad Al-Saaideh, Chairman of the EMRC Board of Commissioners, stated that the project represents a qualitative leap in developing the work environment through flexible digital solutions centered on efficiency, transparency, and accessibility. He noted that continuous improvement efforts will persist post-launch, guided by user feedback.
The project involved the full digitization of 109 electronic services, which have been interconnected with 35 partner entities involved in service delivery. Additionally, the commission transitioned its operations to the government cloud computing system. These advancements have successfully minimized paperwork, enhanced institutional integration, and raised the efficiency of tracking and completing public requests.
Reflecting the growing reliance on digital channels and the overall effectiveness of the new system, the platform has already processed 16,977 electronic requests from a user base reaching 8,281 individuals.
Kamil Fakhoury, Chief Executive Officer of Siren Analytics, explained that the project was executed according to the highest technical standards. He emphasized that the design focused heavily on future scalability, robust information security, seamless electronic integration, and long-term service sustainability.
The Ministry of Digital Economy and Entrepreneurship affirmed that the successful deployment reflects the steady progress of state institutions in meeting national digital transformation targets, resulting in more efficient services tailored to the needs of both citizens and investors.
//Petra// AF
