Amman, May 7 (Petra) – A total of over 2.6 million citizens have so far activated their digital IDs on the Sanad app, including more than 600,000 new users, who have started their digital IDs since the beginning of 2026.
According to a statement issued by the Ministry of Digital Economy and Entrepreneurship on Thursday, this number reflects the "growing" reliance on digital government services and the increasing trust in the app.
The ministry noted this shift aligns with directives of His Royal Highness Crown Prince Al Hussein bin Abdullah II and the follow-up of the National Council for Future Technology, to provide a "modern and secure" digital government experience for citizens.
The app has undergone a series of upgrades and improvements recently, focusing on streamlining procedures and expediting access to services, making the Sanad user experience "easier, faster, and more efficient." On the key services that contributed to increased demand, the ministry referred to the capacity to activate digital IDs directly through the app without needing to visit Sanad service centers.
The ministry also cited services for changing phone numbers and resetting passwords electronically, as well as an improved digital document surfing experience, offline access to documents using fingerprint authentication, and linking documents to relevant transactions.
Additionally, the upgrades featured enhanced e-passport services, vehicle registration renewal, digital payment, and digital signature services, which boosted the user experience and increased reliance on digital government services.
The Ministry of Digital Economy and Entrepreneurship affirmed its continued commitment to developing the Sanad app, which now offers "numerous" digital services and e- documents within an integrated government system.
The ministry noted these services benefit citizens, spare their time and effort and facilitate transactions both inside and outside the Kingdom.
//Petra// AG
