Amman, Oct. 4 (Petra) - A new poll revealed on Sunday "strong" public satisfaction with Jordan's healthcare and "high" national insurance coverage, according to NAMA Strategic Intelligence Solutions.
The survey, conducted between July 25 and September 6 across the Kingdom, gathered responses from a representative national sample of 5,462 Jordanians.
According to the findings, 69.6 percent of Jordanians are satisfied with the medical services sector overall, while 67.8 percent report having health insurance.
Among insured respondents, 57.3 percent hold government insurance, 34.9 percent hold military insurance, 7.1 percent have private coverage, and 2 percent are insured through university programs.
Insured citizens reported especially strong approval ratings across several key metrics: - Quality of care: 86.8 percent satisfied.
- Affordability: 91.9 percent satisfied (46.7 percent completely satisfied, 45.2 percent somewhat content).
- Accessibility: 79.1 percent satisfied with the swift access to medical services.
- Wait times: 69.5 percent satisfied.
Overall, respondents lauded core elements of patient experience, including patient privacy, clear communication from physicians, and professional conduct by medical staff.
While satisfaction remains "high" across the board, the data highlights appointment availability and wait times as the primary areas for ongoing operational improvement.
//Petra// HA
